Our policies

 

Privacy Policy

This statement sets out Raising Literacy Australia Inc.'s policies relating to the privacy of your personal and organisational information.

 Raising Literacy Australia Inc. operates in compliance with the South Australian Government's Information Privacy Principles.

 The Little Big Book Club website collects the details of individuals and organisations who register through the website 'login facility' for the purpose of; 

  • entering competitions
  • purchasing products
  • receiving registration response
  • receiving enewsletter 
  • accessing "Chat& Share"  facility
  • event locator via geotagging

Raising Literacy Australia Inc. records each visit and logs the following information for statistical purposes only;  

  • the user's IP address
  • the date and time of the visit to the site
  • the pages accessed and documents downloaded
  • the previous site visited and the type of browser used.

No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect our service provider's logs.

 

Geotagging

If you allow this website to access your location, we will collect, depending on the capabilities of your device, information about the wifi routers closest to you, cell ids of the cell towers closest to you, and the strength of your wifi or cell signal. We use this information to return an estimated location to the browser and the browser sends the estimated location to this website. For each request sent to our service, we also collect IP address, user agent information, and unique identifier of your client. We use this information to distinguish requests, not to identify you.

 

Why do we collect this information

Raising Literacy Australia Inc. uses the information at the end of each month to analysis the site's usage statistics, thus determining the most popular pages, facilities and competitions.  By gathering these statistics The Little Big Book Club team can continue to develop resources, activities and programs that are relevant for parents, carers and the childhood industry.

 

Security

We take security seriously, and have taken steps to ensure your personal information is secure.  We use secure servers, and industry standard data encryption whenever we are receiving or transferring your information online.  However, we accept no responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of personal information which you submit to us.

When purchasing from the Little Big Book Club, your financial details are passed through a secure server using 128 bit SSL (secure sockets layer) encryption. 128 bit SSL encryption is the current industry standard.  Your financial details are not stored on the LBBC site. 

As an additional mechanism we use the Camtech payment gateway to securely process credit card payments via our website. Camtech is a Level 1 PCI DSS Compliant payment gateway provider that is accredited with all major Australian banks. For further security information, please visit Camtech's website.

 

Cookies

Our website uses a technology called cookies.  A cookie is a small element of data that our website may send to your computer.  Any such cookie is typically stored on your computer's hard drive and permits our website to recognise you when you return.  Our use of cookies helps us to provide you with a better experience during your use of our website by allowing us to understand what areas of the site are of interest to you.  You may configure your web browser to not accept cookies, although you may experience a loss of functionality as a result.

 

What about links to other websites?

Our website may contain links to other sites that are not under our control.  These websites have their own privacy policies, and we encourage you to review them.  We have no responsibility for linked websites, and provide them solely for your information and convenience.

 

Will we disclose the information to others?

We do not sell, trade or rent your personal information to others.

 

Updating your personal information

Through your login on our website you have control on updating your information and if you so wish removing your details entirely from our website. 

If you wish to make changes to your personal information however, your are experiencing difficulties, please don't hesitiate to phone our LBBC Administration Officer on +61 8 8331 3095 or email your details to admin [at] raisingliteracy [dot] org [dot] au

 

Policy changes

This privacy statement is periodically reviewed in line with the ongoing development of The Little Big Book Club Website.

 

Feedback

We very much value your feedback about our site, activities, book selections, products and programs.  Please do not hesitate to email your comments to admin [at] raisingliteracy [dot] org [dot] au or  speak to our Administration Officer by phone on  +61 8 8331 3095.